DG (Posts) Instructions on functioning of Post offices in lockdown 4.0
Arundhaty Ghosh
Director General (Postal Service)
D.O. No. 30-01/2020- D Dated
15-05-2020
Dear,
1.
I am writing to you on the eve of lockdown 4.0 at the
very out set I would like to convey my deep appreciation for the untiring efforts
made by all circle running Postal operations across the country during these
extremely difficult times. The stupendous work done by the circles during the
period of lockdown has received wide appreciation from various section of
society. I am fully aware that constraints under which you and your team have
been working since 24th march 2020. Going forward, we all know that
the present situation will continue for sometime and we have to learn to get
used to the new normal.
2.
Time has come to prepare graded exit plan post 18th
may 2020. As the large number of relaxations have been allowed in green and
orange zones, a plan for normal restoration of Post offices/Mail Offices may be
drawn for these zones. With the likely resumption of public transport during
lockdown 4.0, staff attendance is expected to improve. The Working of the Post
Offices/Mail Offices in Red Zones and Containment area would, however, continue
to face restrictions and we have to find a solution locally as to how best to
continue operations in these offices.
3.
First priority should be given to processing and
delivery of help us speed post, Registered Post, Parcels and first class Mail.
NSHs, ICHs, L-1 and L-2 offices and Parcel hubs should be made functional with
the available staff. Processing and delivery of medicines and medical equipment
should be accorded priority. Bulk/BNPL Customers have started booking speed
post containing Credit/Debit Cards/Chequebooks/Passports and e commerce
parcels. We have to ensure timely delivery of these articles in the Green and
Orange Zones.
4.
Counter operations in green and orange zones have to
be started and booking of all type of articles should be ensured. Customers
should be told about the likely delay in delivery of articles due to limited
availability of transport.
5.
All India RTN routes set up during lockdown must be
continued till the time they replaced by the new routes sent to you vide my
D.O. No. 19-02/2019-PD dated 04-05-2020.
6.
While restoring the normal workings in Post Offices
and Mail Offices we must not dilute the social distancing norms and wearing of
masks by our employees. Offices should be provided with soap and water/sanitizer
for hand hygiene. In the public area social distancing markings may be drawn.
In the Post Offices and Mail offices postmen/other staff may be called in
staggered way as far as possible, so as to avoid crowding in the office. All
health guidelines issued by the Govt. of India / State / UT govts. May be
scrupulously followed.
Should your desire to flag any
specific issue in this connection, please feel free to write us.
Yours
sincerely
Arundhaty
Ghosh
All CPMGs.
