Some issues found in DoP internet banking & mobile banking
1) All types of accounts are visible in internet banking. But, MIS, SCSS, KVP, SSA accounts are not visible in mobile banking.
2) Transferring money from SB account to SSA account is not available.
3) Only TD, RD & PPF account can be opened online. But, other types of account(MIS, SCSS, NSC, KVP) cannot be opened online.
4) Only TD & RD accounts can be closed online. Other accounts(MIS, SCSS, NSC, KVP) should also be closed online.
5) Only “Stop Cheque” sevice is made available online. But, “New Cheque book request” & “New ATM card request” should also be available online.
DoP internet banking services should be made in such a way that people don’t require visiting Post office for their needs(just like Banks).
